Date: Mon, Jan 2, 2012 at 4:26 PMSubject: Terra West H.O.A. (H.O.A. Hall of
To: "firstname.lastname@example.org" <email@example.com>
Dear Channel 13 H.O.A. Hall of Shame investigators,
My husband and I have had more than our share of trouble from our
H.O.A. "Terra West" but this last one is the most pathetic of them
On a September 2010 morning, at 6:00am I was home alone getting
ready for work. I was in the kitchen when all of a sudden I heard what sounded
like gunfire at my front door. There is a long skinny window alongside of the
door, (I had decorative vinyl covering the glass and you could not see through
it) and I could see it starting to buckle towards the inside of the home.
When the noise stopped for a few seconds, I ran for my phone and
called 911. While doing this the noise started again and I could see a shadowed
figure, through the window, right at the door.
Finally 911 answered my call and dispatched units to my home
immediately but by the time thier arrived the perpetrator(s) had gone.
While filling out Police forms I called my husband and he came
home. When all officers had gone, he called Rolladen Shutters and had them come
to the house that afternoon.
A couple of hours later we had ordered and purchased shutters for
every window on the house that were installed about 3 weeks later.
Here it comes: 11 (eleven) months later (after the installation)
we received a letter from our H.O.A., Terra West, informming us that we had
violated our ARC rules and asked that we submit a request to install the
shutters on the home. So we did just that.
We submitted all of the paperwork they sent us to fill out, a very
detailed drawing of the home with all of the window locations and their sizes,
color of the shutters, when they were installed, and everything else you have
to do for approval.
We thought this would have been the end of it with an approval, but
nooooooooo, it was not. We received another letter stating that the
shutters had to match the house. So we got out a camera and took pictures and
sent them along with a 2nd request for approval.
We thought this would heve been the end of it again, with an
approval, but nooooooooo. it was not. We received another letter stating
that the shutters did not match the color of the body of the house.
Now here is the stupidity of it all. The windows installed in the
house have the cross bars on them and they are lite beige, which is the trim
color of the exterior of the house. Also, the trim on the front is raised
stucco framing each window. So the shutters we installed are lite beige, the
same color of the trim and the cross bars on the windows. The colors are
original and make the lines of the house look very clean.
Today, we sent them a 3rd ARC request.
Now, I have looked at all of the homes within our housing tract
and realized that other peoples homes have all sorts of different colors of sun
screens to knock down the sun and heat in our harsh summer times. The colors
range from Black, Charchoal, Dark Brown, Beige, and Lite Beige. Now obviously
not all of these sun screens match any colors of several homes because there
are no Black bodies or trim, Charchoal, Dark Broown, and others in different
combinations. So how did so many people get approval for black sun screens,
etc., and we can not get approval for a real improvment on our home?
In regards to our 3rd ARC request we sent today I pointed this out
to them and asked why other people got their approvals and why are they giving
us so much grief with our shutters?
Oh yes, I almost forgot. This last letter we received from them,
they had mentioned that there had been a meeting in December and they want to
fine us weekly untill we comply with their request !!!!!!!!
This has been going on for 6 months now and we are getting very
tired of all the stupidity of multiple letters, threats of fines, etc. and we
have sent everything they have asked for many times over the last 6 months but
they insist on dragging it on with nothing to back them up except for their
limitless authority to harrass us over something that has no merit !!!!!!!!
Do you think I may be able to speak to someone in your Dept.
regarding this to see if you might be able to help us? Have you had any
complaints against Terra West Management Services? If you have I would be very
interested hearing about what other people have gone through with this H.O.A..
Thank you for listening.